Finance
5 min read

Why Working With a Mortgage Broker is Smarter Than Going Straight to the Bank (Especially for Business Owners)

Written by
Ben Ricketts
Published on
September 16, 2025

Introduction: The Big Question

When it's time to buy a home or invest in property, most people instinctively head to their bank. It's familiar, seems straightforward, and hey, you already have your accounts there. But here’s the truth: going straight to the bank could cost you thousands.

Whether you're a PAYG employee or a self-employed business owner, using a mortgage broker often gives you access to better deals, smarter structuring, and a tailored lending strategy — at no upfront cost to you.

Let’s unpack why working with a broker isn’t just an alternative to your bank — it’s a competitive advantage.

1. A Broker Works for You, Not the Bank

Banks have one goal: to sell you their products. That means if you go into a branch, you’ll only be shown loans from that bank — not necessarily the best loan for you.

A mortgage broker, on the other hand, has access to 20–50+ lenders (depending on the aggregator they use), and hundreds of different products. Their job is to help you choose the right product, from the right lender, for your situation.

“A good broker is like a finance strategist, not a loan pusher.”

This becomes especially important if you’re self-employed, investing, or have multiple entities. The right lender makes all the difference in getting approved and saving interest.

2. The Cost? $0 Upfront

This surprises a lot of people, but you don’t pay your broker upfront.

Mortgage brokers get paid by the lender once your loan settles. It’s called an upfront commission, and in most cases, it would have been paid to a bank employee anyway if you’d gone direct.

In other words:

  • The cost is already baked into the product.
  • You’re not paying extra to use a broker.
  • You may even save more by using one.

Brokers also receive a trail commission for the life of the loan — which incentivises them to give ongoing support and keep you in a good product.

- No hidden fees
- No obligation
- No upfront costs

3. Lenders Aren’t All the Same

Here’s what most people don’t realise:

Every lender has different rules, risk appetites, and niches they prefer.

Some lenders love self-employed applicants.Others won’t touch a trust structure.Some allow 1-year tax returns or alt-docs.Others need 2–3 years of clean financials.

If you go straight to one bank, you’re only seeing their version of your borrowing power. A broker shows you the full picture.

It’s the difference between walking into Bunnings to buy a computer, versus going to a tech store. The product might be fine, but it’s just not designed for your needs.

For business owners, this is critical. Your income might fluctuate, you may have offset accounts, commercial debt, or equity in a property portfolio.

The right broker knows how to navigate all of this.

4. Strategy, Not Just Approval

Most banks will look at your application and say yes or no.A broker will say:

  • Is this structure right for your future plans?
  • Will this loan limit your next investment move?
  • Can we access equity for growth?
  • How do we protect your cash flow?

Smart brokers build strategies that go beyond just approval. They help you align your finance to your goals: investment, business growth, or lifestyle.

5. Ongoing Support and Better Outcomes

Ever tried getting an update from a bank post-settlement? Good luck.

Brokers usually provide ongoing support, regular check-ins, and refinancing reviews. Because they’re paid trail, they have a vested interest in keeping you happy and in the right product.

You’ll also have someone in your corner to:

  • Negotiate rates on your behalf
  • Identify refinance opportunities
  • Help with future applications
  • Liaise with your accountant or solicitor

This is a massive value-add — especially when things get complex.

6. What the Data Says

According to the Mortgage & Finance Association of Australia (MFAA), brokers wrote over 70% of all residential loans in Australia in 2023. That number is growing year-on-year.

Why?Because people are realising brokers deliver:

  • Better comparison
  • More competitive deals
  • Less hassle

Source: MFAA Industry Intelligence Report

7. The Business Owner Advantage

If you’re a business owner, this part is for you.

Banks often struggle to assess self-employed income accurately. They might:

  • Average out your income unfairly
  • Decline you based on one bad year
  • Misunderstand your structure

A good broker knows how to:

  • Present your income properly
  • Use the right lender policy
  • Leverage equity across multiple properties
  • Navigate company and trust setups

At KeyLink, we help business owners plan their lending around growth, not just get it approved.

8. What Makes a Good Broker?

Not all brokers are created equal.Look for someone who:

  • Specialises in self-employed or investor finance
  • Takes time to understand your goals
  • Has a wide lender panel
  • Is proactive with updates
  • Works closely with your accountant or financial team

If they’re just lodging your application and disappearing, that’s not strategic finance. That’s admin.

9. When to Talk to a Broker

Don’t wait until you’ve signed a contract or found a property.Talk to a broker early if you:

  • Want to know your borrowing power
  • Are thinking of refinancing
  • Plan to invest in the next 12 months
  • Have complex income or financials

The earlier the strategy, the better the outcome.

10. Final Word: Your Finance, Your Future

Going to your bank might feel familiar. But familiarity doesn’t always equal value.

Working with a mortgage broker — especially one who understands business owners and investors — gives you more control, more options, and better outcomes.

At KeyLink, we work with business owners across the country to structure smarter lending strategies and plan the next move.

You don’t pay us upfront. You just get experience, strategy, and support from day one.

Ready to see what your lending could really look like?
Book a no-obligation strategy call today.

Ben Ricketts
Mortgage Specialist, KeyLink